Business Development Representative

  • Full Time
  • Temp to Perm
  • Huntley, IL

Website Working World Staffing Services

Job Title: Business Development Representative

Job Duration: Temporary to Hire

Pay Rate: $18.00-$24.00/hour

Hours: 8:00am – 5:00pm

Location: Huntley, IL

Job Description:

  • Actively researches potential leads from business directories, web searches, or digital resources (i.e. Hoover, Epicor, etc.), make multiple calls to potential customers, send communication, and make contact
  • Manages leads (trade show, marketing, et al), perform limited focused cold calling and escalate if necessary
  • Manages  inbound leads (from digital campaigns, tradeshows, E-commerce, etc.) by pre-qualifying them based on appropriateness and financial soundness. If warranted, direct the lead to appropriate area
  • Provides quotations of products requested with standard limits
  • Continuous follow through with presenting and delivering information to potential customers, answering questions with follow-up calls
  • Builds relationships by understanding client needs (before they do) and offering solutions and support. Upsell and cross-sell
  • Creates and maintains an accurate and up to date list/profile/database of prospect and current customers (eg. ERP, CRM)
  • Purposeful continuous communication with accounts, including but not limited to, asking for the order, asking for new projects to quote or spec, asking for extended contacts
  • Actively process orders
  • Proactively responds to RFQ’s and product questions. Escalate if necessary to engineering including general email box RGQ’s. Offer cross-sell and up sell options
  • Organizes and leads product presentations, remote “lunch and learns”, to grow business at existing accounts, new product roll outs
  • Responds to inquiries on orders and invoices
  • Manages complaints professionally – escalate if necessary to appropriate department
  • Continuous communication with accounts, including but not limited to, follow up on previous RFQ and project conversations, provide updates on orders
  • Provides support to accounts owned by outside Sales team
  • Other duties as assigned


  • Bachelor’s Degree required
  • Excellent written and verbal communication skills – able to call, connect and interact with potential new customers
  • Comfortable making focused cold calls, follow up calls and taking to new people all day
  • Experience working with Epicor preferred
  • Working knowledge of manufacturing industries required, with working knowledge of automation industries preferred
  • Persuasive and goal-orientated
  • Energetic, friendly demeanor
  • Self-motivated and self-directed, and able to work independently or as an active member or a team
  • Able to multitask, prioritize, and manage time efficiently
  •  Tenacity to handle reject and continue with a positive attitude when reaching out to the next customer
  • Knowledge of sales process from initiation to close

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Business Development Representative