Job Title: Business Service Specialist

Job Duration: Temporary to Hire

Pay Rate: $20.00-$22.00/hour

Hours: 8:00am – 5:00pm

Location: Huntley, IL

Job Description: 

• Prepares and processes customer quotes to the appropriate Sales representative or Customers
• Monitors the status of each quote throughout the entire process. Ensures each quote is processed promptly and properly executed. Assists in problem resolution
• Processes quotes from vendors based on approved discount/multiplier
• Receives and answers routine customer questions, comments, and concerns in a professional and courteous manner
• Establishes new accounts via telephone, email or correspondence with the Sales team
• Works with the Engineering department to ensure project requests and fulfilled and forwarded to customer for review and approval
• Prepares documentation containing customer specifications for Engineering, Finance and Quality
• Performs CRM entries as needed and monitors entries made by Sales
• Performs activities to monitor and maintain inventory control of raw materials, warehouse/office supplies
• Coordinates and communicates inventory level, shipment arrival, and product return information with internal staff and customers
• Processes orders for raw materials and/or miscellaneous supplies in a timely and efficient manner. Resolves problems with suppliers

Qualifications: 

• Bachelor’s Degree required
• At least one year business services, customer service or purchasing experience
• Pervious linear motion control or manufacturing industry experience preferred
• Excellent Microsoft Office (including Word, Excel, PowerPoint) and CRM skills
• Excellent knowledge and recent use of metrics
• Excellent written and verbal communication skills
• Project Management skills with Meticulous attention to detail
• Excellent organization skills including the ability to properly prioritize activities
• Strong math and problems solving skills

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