Business Service Specialist

  • Full Time
  • Temp to Perm
  • Huntley, IL

Website Working World Staffing Services

Job Title: Business Service Specialist

Job Duration: Temporary to Hire

Pay Rate: $20.00-$22.00/hour

Hours: 8:00am – 5:00pm

Location: Huntley, IL

Job Description: 

  • Prepares and processes customer quotes to the appropriate Sales representative or Customers
  • Monitors the status of each quote throughout the entire process. Ensures each quote is processed promptly and properly executed. Assists in problem resolution
  • Processes quotes from vendors based on approved discount/multiplier
  • Receives and answers routine customer questions, comments, and concerns in a professional and courteous manner
  • Establishes new accounts via telephone, email or correspondence with the Sales team
  • Works with the Engineering department to ensure project requests and fulfilled and forwarded to customer for review and approval
  • Prepares documentation containing customer specifications for Engineering, Finance and Quality
  • Performs CRM entries as needed and monitors entries made by Sales
  • Performs activities to monitor and maintain inventory control of raw materials, warehouse/office supplies
  • Coordinates and communicates inventory level, shipment arrival, and product return information with internal staff and customers
  • Processes orders for raw materials and/or miscellaneous supplies in a timely and efficient manner. Resolves problems with suppliers

Qualifications: 

  • Bachelor’s Degree required
  • At least one year business services, customer service or purchasing experience
  • Pervious linear motion control or manufacturing industry experience preferred
  • Excellent Microsoft Office (including Word, Excel, PowerPoint) and CRM skills
  • Excellent knowledge and recent use of metrics
  • Excellent written and verbal communication skills
  • Project Management skills with Meticulous attention to detail
  • Excellent organization skills including the ability to properly prioritize activities
  • Strong math and problems solving skills

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To apply for this job email your details to kmatyas@work-world.com

Business Service Specialist