Business Services Specialist

  • Full Time
  • Temp to Perm
  • Huntley, IL

Website Working World Staffing Serivces

Job Title: Business Services Specialist

Job Duration: Temporary to Hire

Pay Rate: $20.00-$22.00/hour

Hours: 8:00am – 5:00pm M-F

Location: Huntley, IL

Job Description:

  • Prepares and processes customer quotes to the appropriate Sales Representative or Customers.
  • Monitors the status of each quote throughout the entire process. Ensures each quote is processed promptly and properly executed. Assists in problem resolution.
  • Processes quotes from vendors based on approved discount/multiplier.
  • Receives and answers routine customer questions, comments, and concerns in a professional and courteous manner.
  • Establishes new accounts via telephone, email or correspondence with the Sales team.
  • Works with the Engineering department to ensure project requests are fulfilled and forwarded to customer for review and approval.
  • Prepares documentation containing customer specifications for Engineering, Finance and Quality.
  • Preforms CRM entries as needed and monitors entries made by Sales.
  • Performs activities to monitor and maintain inventory control of raw materials, warehouse/office supplies.
  • Coordinates and communicates inventory level, shipment arrival, and product return information with internal staff and customers.
  • Processes orders for raw materials and/or miscellaneous supplies in a timely and efficient manner. Resolves problems with suppliers.

Requirements:

  • Bachelor’s Degree required
  • At least one year business services, customer service or purchasing experience
  • Previous linear motion control or manufacturing industry experience preferred
  • Excellent Microsoft Office (including Word, Excel, PowerPoint) and CRM skills
  • Excellent knowledge and recent use of metrics
  • Excellent written and verbal communication skills
  • Project Management skills with meticulous attention to detail
  • Excellent organization skills including the ability to properly prioritize activities
  • Strong math and problem solving skills

APPLY ONLINE

To apply for this job email your details to kmatyas@work-world.com

Business Services Specialist