Customer Service Specialist

  • Full Time
  • Temp to Perm
  • Lake Zurich

Website Working World Staffing Services

Job Title: Customer Service Specialist

Job Duration: Temporary to Hire

Pay Rate: $15.00/hour

Hours: 8:00AM – 5:00PM

Location: Lake Zurich, IL

Job Description: 

  • Customer management (create, post and send invoices, assist with customer issues)
  • Support and backup Logistics Shipping – bill of lading creation and scheduling of pickups
  • Entering customer orders into the sipping database
  • End of the month data reporting
  • Calling customers for on-hand inventory verification of products
  • Reconciliation of freight invoices
  • Maintain scheduling logs
  • Prepares, reviews, maintains reports, statistics, and records
  • Verify receipt of Hazardous Waste Manifests, upload into multiple systems and mail to appropriate agencies as required
  • Receptionist responsibilities (phones, greetings, etc.)
  • Administrative support of the Sales Team
  • Other administrative duties as assigned

Requirements:

  • High School diploma or equivalent required, Associates Degree is a plus
  • 1-3 years of experience in an administrative support position
  • Demonstrated created problem solving and analytical skills
  • Fluent in MS Office (Excel, Word and Outlook)
  • Working knowledge of QuickBooks is preferred
  • Comfortable in a fast-paced environment

To apply for this job email your details to kmatyas@work-world.com

Customer Service Specialist